Remote monitoring, device management and real-time alerts for IT teams who are rarely sitting at their desk.
Agents report CPU, memory, disk, service state and network reachability from servers, workstations and network gear — whether they sit in a rack, a branch cupboard or under somebody's desk.
Every endpoint in one list: owner, OS build, last check-in, pending restarts. Filter by site or tag and act on a group instead of walking through machines one at a time.
Conditions you set, pushed to the phone with the host, the metric and the trigger already in the notification — so you can tell whether to open the laptop before you open it.
Availability per host, incident duration and the metrics behind it, exportable for the monthly review with people who do not read dashboards.
The same account on phone, tablet and browser, with roles that let a technician acknowledge and act without handing out the keys to the whole estate.
Monitoring stops being a wall display and becomes something you check standing up.
Most monitoring tools are built for the person sitting in front of three monitors. That person exists, but they are not the one who gets the call. The call goes to whoever is driving between sites, standing in a comms room with a torch in their teeth, or at home on a Sunday deciding whether this is a five-minute fix or a laptop-and-coffee night. Northbay Systems is written for that second person.
Which changes what belongs on the screen. A phone has room for one question at a time, so the first screen answers the only one that matters at two in the morning: is this real, and is it getting worse? The alert carries the host, the metric, the threshold it crossed and how long it has been crossed. Not a link that opens a login page that opens a dashboard that opens a graph.
An alerting system that fires on everything trains people to ignore it, and once ignored it is worse than nothing — it is nothing, plus a false sense of cover. So thresholds are set from what your estate normally does, flapping is collapsed into one incident rather than forty notifications, and a host already known to be down stops shouting about its services being down too. The measure of good alerting is how rarely it is right to swipe it away.
Knowing a machine is sick is half a job. The dashboard lists endpoints the way an administrator thinks about them — by site, by role, by who owns them, by when they last checked in — so the response to a bad patch window is one filtered group, not a spreadsheet and a memory. Devices that go quiet are as interesting as devices that go loud, and quiet is easy to miss without a list that tells you when it last heard from them.
Uptime figures get argued about, usually by someone who was not there. Reports in Northbay record availability per host, when each incident began and ended, and the measurements behind both — so the monthly conversation about service levels is a reading exercise rather than a negotiation. The same reports show you the slow drift: the disk that fills a percent a week, the service that restarts a little more often each month.
We will not sell you an agent that eats the machine it is watching, and we will not pretend a phone replaces a console for deep work. Configuration, bulk changes and long investigations belong on a keyboard. The app is for the hour that decides whether anyone needs to reach for one.
If that matches how your team actually works, tell us roughly what you run and we will show you the same screens against your own estate.
Four ways teams usually start. Most begin with the first and add the others later.
Agents deployed across your estate and thresholds set from your own baselines rather than defaults.
The work that turns a noisy feed into notifications people still read after a month.
Uptime and performance reporting shaped for the people who ask for it, not for the dashboard.
Hooking monitoring into the ticketing, chat and inventory tools your team already lives in.
Scope is quoted after a short call — tell us roughly how many endpoints and sites you run and what currently wakes you up.
Rough numbers are enough: how many endpoints, how many sites, what you monitor with today and what currently gets you out of bed.
An engineer walks through your estate with you — operating systems, network gear, what counts as an incident and who should be woken for it.
Agents go onto a single site or a representative group. You watch real alerts against real load before anything is rolled out wider.
Deployment across the rest of the estate, thresholds tuned on what the trial showed, and documentation your team can run without us.
Send the shape of your estate and we will come back with questions, not a brochure.
Thanks — someone from the team will get in touch shortly.
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